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Warranty

Fence Limited Lifetime Warranty Information

WHO AND WHAT ARE COVERED BY THIS WARRANTY

This warranty is given to (1) the original purchaser, or (2) the owner(s) of the property at the time of installation, if different from the original purchaser (collectively, the “Purchaser”) of fence profiles installed by Global Fence and Supply. For purposes of this warranty, a “Residential Purchaser” shall refer to a single-family residential homeowner and a “Commercial Purchaser” shall refer to any Purchaser other than a Residential Purchaser. Subject to the exclusions and limitations set forth herein, Global Fence and Supply warrants to the Purchaser that its fence and rail profiles (the “Products”) will be free from manufacturing defects including peeling, flaking, blistering, rotting and corroding when subject to normal and proper use.

WARRANTY PERIOD

The warranty period is 15 years for both residential and commercial purchasers. The warranty automatically terminates upon the sale of the property or death of the Purchaser.

WARRANTY REMEDIES

Should any covered defect occur during the warranty period, Global Fence and Supply will, at its option, repair or provide replacement Products for the defective Products. In lieu of repair or providing replacement Products, Global Fence and Supply also reserves the right to refund the amount paid by the Purchaser for the original Products and such refund shall fully discharge all obligations and liabilities of Global Fence and Supply under this warranty. In no event shall Global Fence and Supply be liable or responsible for labor charges or other expenses arising from or related to the installation or removal of either the original or replacement Products.

WARRANTY EXCLUSIONS

This warranty covers only installation defects or workmanship of Global Fence Supply and, without limitation, does not include any failure, defects, expenses, or damages attributable to:

  • Failure to provide reasonable and necessary maintenance;
  • Bowingof pickets(GlobalFenceandSupplyrequiresinstallingamidrail and attaching Uchannel trim the fence posts in order to reduce the natural tendency for fence panels to bow due to heat buildup);
  • Distortion dueto exposure to heatsources,includingbut not limited to building or pavement heat buildup, outdoor grills, and reflected sunlight from windows, doors or other surfaces;
  • Abnormal discoloration/”fading” under normal weathering conditions. Normal weathering is defined as exposure to sunlight and extremes of weather and atmosphere that will cause any colored surface to gradually fade, chalk, or accumulate dirt or stains. When sunlight is partially blocked by a roof, trees, awnings or the like, uneven weathering may occur. Global Fence and Supply shall have sole discretion to determine, based on reasonable criteria, whether the Products are undergoing normal weathering;
  • Color or pattern variation on any variegated Products;
  • Color or pattern variation between any replacement Products and remaining original Products. Global Fence Supply reservestherightto discontinue or modify anyproduct lineor color without notifying the Purchaser. If the original Product is not available, Global Fence and Supply may choose to provide replacement Products of equal value or quality;
  • Discoloration or other damage caused by air pollution, mildew, exposure to chemicals (including, but not limited to sunscreens, insect repellents, acids or bases, rust, lime, fertilizers, herbicides, or solvents);
  • Misuse, abuse, neglect or improper shipping, handling or storage;
  • Damage caused by horses or other large animals;
  • Use of accessories or other components which are incompatible with the Products;
  • Movement, Distortion, settling or collapse of the ground or structure on which the Products are installed;
  • Impact of foreign objects, fire, earthquake, flood, lightning, tornado, hail or other casualty or act of God;
  • Damage caused by other circumstances and causes beyond Global Fence and Supply’s control;
  • Any other cause not involving installation defects in the products.

This warranty does not apply to any Product which has been painted, varnished, or on which any other substance not approved by Global Fence and Supply has been applied over the original finish.

WARRANTY LIMITATIONS

This warranty replaces, supersedes, and excludes all other warranties, oral, written or implied, arising by law, course of dealing, usage of trade, custom or otherwise, including, without limitation, any implied warranties of merchantability or fitness for a particular purpose.

In no event shall Global Fence and Supply be liable for consequential or incidental damages of any kind, including any damage to structures, their contents, or any person therein, resulting from a breach of this warranty of or the purchase, installation, ownership, or use of Global Fence and Supply Products.

Some states do not allow limitations on, or the exclusion of, implied warranties, or incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may have other rights that vary from state to state.

REGISTRATION OF WARRANTY

To obtain coverage under this warranty, the warranty must be registered within thirty (30) days after completion of the installation of the Products. The attached registration card must be completed and returned along with proof of purchase to: 4108 Carolina Commercial Dr. Suite 4, Myrtle Beach, SC 29579.

This warranty is not transferable.

Time is of the essence, and failure to comply with the foregoing requirements will terminate this warranty and relieve Global Fence Supply of any further obligation under this warranty.

WHAT THE PURCHASER MUST DO

A claim under this warranty must be reported in writing, with proof of purchase, to 4108 Carolina Commercial Dr. Suite 4, Myrtle Beach, SC 29579 within thirty (30) days of the date that the defect is first discovered or reasonably could have been discovered. Purchaser must include proof of purchase and as statement describing the claimed defect. Global Fence and Supply may request additional information.

Global Fence and Supply will then have a reasonable time to inspect or, at Global Fence and Supply’s option, to have the product or a sample of the product shipped to Global Fence and Supply for inspection and analysis of the claimed defect. Global Fence and Supply shall be the sole judge of whether the product is defective and whether the defect is due to installation.

If Global Fence and Supply determines that the claim is within the terms of the Limited Warranty, then Global Fence and Supply will, at its option, provide replacement Products or repair under the terms and limitations described herein. In the event of repair or replacement, the original warranty shall apply to the repaired or replaced portion of the Products, and will extend for the balance of the warranty period in effect at the time the material provided defective.